AR Follow-up Services

The A/R Problem in Healthcare Billing!

Studies show that after 90 days, the chances of collecting on an unpaid claim drop by over 50%.
Every day a claim sits in Accounts Receivable:


  • Cash flow suffers
  • Revenue is delayed or lost
  • Denials get harder to resolve
  • Staff time is consumed chasing old balances


At ACS Billings Specialists, LLC, our dedicated A/R team actively manages your outstanding claims to ensure maximum collections and faster payments


  • Dedicated A/R Specialists

    Our team focuses solely on recovering your aged claims

  • Faster Recovery

    Active, daily A/R work ensures nothing falls through the cracks

  • Specialty-Specific Experience

    We understand payer behavior for your specialty.

  • Full Transparency

    You receive regular, detailed A/R reports

  • Revenue Protection

    We recover revenue others write off

  • Timely Filling Compliance

    Regular monitoring of payer deadlines to prevent lost revenue


Why A/R Management Matters?


  • ❌ Unattended A/R equals lost revenue
  • ❌ Denials and underpayments accumulate
  • ❌ Denials become harder to resolve over time
  • ❌ Long A/R cycles hurt practice cash flow
  • ❌ Staff burnout chasing old claims
  • ❌ Payer contract violations if underpayments aren’t identified
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Our A/R Follow-Up Services:


Insurance A/R Management

  • Proactive follow-up on unpaid or underpaid insurance claims

  • Regular contact with payers for claim status updates

  • Immediate re-submission or appeals for rejected claims

  • Real-time application status tracking

  • Payer-specific escalation procedures for aged claims

Patient A/R Management

  • Accurate patient statement generation

  • Friendly yet firm patient balance follow-up

  • Payment plan setup (if applicable)

  • Clear patient communication to reduce confusion
    and disputes

A/R Aging Reports & Analytics

  • Detailed aging reports broken down by payer, date, and claim type

  • Weekly or monthly A/R performance reporting

  • Identifying high-risk accounts before they age out

  • Continuous monitoring of trends and problem areas

Denial & Underpayment Recovery

  • Review of low-paid claims to ensure full reimbursement

  • Identification of systemic denial patterns contributing to
    A/R aging

  • Aggressive appeals and payer negotiations to capture underpayments

Our A/R Follow-Up Process

  • Identify & categorize
    outstanding balances

  • Analyze root causes
    of delays or denials

  • Initiate follow-up calls
    or electronic status checks

  • Take corrective action
    (resubmission, appeals, documentation requests)

  • Document thoroughly
    for full audit trail

  • Provide clear reporting to the practice on recovery progress

Common A/R Challenges We Solve:

  • Aged insurance claims (30, 60, 90+ days)

  • Timely filing denials

  • Underpaid claims

  • Coordination of Benefits issues

  • Missing documentation follow-up

  • Medical necessity denials

  • Modifier usage issues

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Don’t Let Aging A/R Eat Away at Your Practice’s Revenue

Request a Free A/R Performance Review
We’ll analyze your current A/R aging and show exactly where recoverable revenue is sitting.