Proactive follow-up on unpaid or underpaid insurance claims
- 5226 W Boston Way N, Chandler, AZ 85226
- ask@acsmb.com
Unpaid claims are lost revenue. We relentlessly pursue every outstanding dollar — so you don’t have to.
AR Follow-up Services
Studies show that after 90 days, the chances of collecting on an unpaid claim drop by over 50%.
Every day a claim sits in Accounts Receivable:
At ACS Billings Specialists, LLC, our dedicated A/R team actively manages your outstanding claims to ensure maximum collections and faster payments
Our team focuses solely on recovering your aged claims
Active, daily A/R work ensures nothing falls through the cracks
We understand payer behavior for your specialty.
You receive regular, detailed A/R reports
We recover revenue others write off
Regular monitoring of payer deadlines to prevent lost revenue
Proactive follow-up on unpaid or underpaid insurance claims
Regular contact with payers for claim status updates
Immediate re-submission or appeals for rejected claims
Real-time application status tracking
Payer-specific escalation procedures for aged claims
Accurate patient statement generation
Friendly yet firm patient balance follow-up
Payment plan setup (if applicable)
Clear patient communication to reduce confusion
and disputes
Detailed aging reports broken down by payer, date, and claim type
Weekly or monthly A/R performance reporting
Identifying high-risk accounts before they age out
Continuous monitoring of trends and problem areas
Review of low-paid claims to ensure full reimbursement
Identification of systemic denial patterns contributing to
A/R aging
Aggressive appeals and payer negotiations to capture underpayments
Aged insurance claims (30, 60, 90+ days)
Timely filing denials
Underpaid claims
Coordination of Benefits issues
Missing documentation follow-up
Medical necessity denials
Modifier usage issues
Request a Free A/R Performance Review
We’ll analyze your current A/R aging and show exactly where recoverable revenue is sitting.